Abstract: Electronic information sharing can potentially reduce time, cost, augment effective production, accuracy of information and improve the decision making. Therefore, the organization in several countries utilizes Information Communication Technology (ICT) to improve sharing channels between its employees. The huge usage of ICT has altered various aspects of life; how businesses run, how people live and how organizations interact with their customer. Therefore, ICT will increase information sharing. Currently, the technical challenge plays an important role in information sharing. Therefore, SMEs should provide a good IT infrastructure and IT skills to share the information in this environment. The main objective of this study is to develop an electronic information sharing model for Iraqi Small and Medium Enterprises (SMEs). A quantitative study has been utilized to identify the Critical Success Factors (CSFs). Purposive sampling has been utilized and multiple linear questionnaires have been distributed to thirty enterprises in ten cities in Iraq. The returned responses were 200. Analysis on the feedbacks was carried out using SPSS. Our result shows that from the initial eight factors proposed, five factors are found to be of significance-IT capability, compatibility, risks, top management commitment and size of the enterprise. Moving on from here, we presented a model of electronic information sharing between the employees in Iraqi SMEs based on the five significant factors. Our model will significantly contribute to an overall improvement in the way Iraqi SMEs share electronic information.
Saad Mahmood Ahmed, Mohamad Shanudin Zakaria and Mohammed Alaa H. Altemimi, 2016. CSFs of Electronic Information Sharing in Iraqi SMEs. Journal of Engineering and Applied Sciences, 11: 1846-1850.