References

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Bramble, T., 1996. Class and power in the Ivory Tower. Aust. Univ. Rev., 39: 8-10.
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De Alva, K., 1999. Remaking the academy in the age of information. Issues Sci. Technol., 16: 52-58.
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Harvey, L. and P.T. Knight, 1996. Transforming Higher Education. Society for Research into Higher Education and Open University Press, UK., ISBN-10: 033519589X, pp: 206.

Harvey, L., 1995. Quality Assurance Systems, TQM and the New College. QHE, UK., ISBN-10: 1-85920-105-9, pp: 66.

Haworth, J.G. and C.F. Conrad, 1997. Emblems of Quality in Higher Education. Allyn and Bacon, Needham Heights, Massachusetts, MA., ISBN-0-205-19546-6, pp: 253.

Juran, J.M. and F.M. Jr. Gryna, 1988. Juran`s Quality Control Handbook. 4th Edn., McGraw-Hill, New York, ISBN-10: 0070331766, pp: 1808.

Sims, S.I. and R.R. Sims, 1995. Total Quality Management in Higher Education-is it Working? Why or Why Not? Praeger, London, UK., ISBN-10: 0-275-94946-X.

Tierney, B., 1998. Responsive University: Restructuring for High Performance. 1st Edn., John Hopkin University Press, Baltimore, MD., ISBN-10: 0-8018-5715-5, pp: 182.