Abstract: Public administration through the conventional method of governance with bureaucratic structures built on the rationale principles which was dominated in the twentieth century has failed to respond to the changing requirements of the present times. e-Governance which is a paradigm shift from the traditional approaches in public administration, renders governments services and information to the public using electronic means. The new pattern has brought about a revolution in the quality of service delivered to the citizens. It has helped in transparency in the governing process; saving of time due to provision of services through single window; simplification of procedures; better office and record management; reduction in corruption and improved attitude, behavior and job handling capacity of the dealing personnel. (doitc.wordpress.com). The concept of electronic governance popularly called e-Governance Singh will help to serve well than any another concept. Right to Information Act (RTI) 2005 enables timely response to citizen requests for information on public affairs. This Act has given people the right to actually participate in governance. With the help of this Act, common citizens are empowered to know the political and actions of the government. RTI and e-Governance can be made effective if a model of communication flow is derived. Indian government has already taken initiative for publishing the updates on RTI on every department and institution websites. When people could communicate to the authorities for obtaining information using e-Technology, the purpose of e-Governance can be fulfilled.
P. Chitra and M. Neelamalar, 2013. Communication Model for Promoting e-Governance Through the Right to Information (RTI) Act in India. Asian Journal of Information Technology, 12: 286-290.