Asian Journal of Information Technology

Year: 2016
Volume: 15
Issue: 18
Page No. 3414 - 3421

The Role of ICTS in the Improvement of the Competitiveness of SMEs

Authors : Agwu , J.N. Taiwo, Agumadu Mercy and Afieroho Evawere

Abstract: The sweeping changes in information and communication technology have left their massive effects in different fields of human endeavours not least of which is the field of business management. The pivotal roles played by Small and Medium-scale Enterprises in all economies cannot be overemphasized. SMEs create business opportunities across geographical boundaries and gives impetus to globalization. Conversely, the impact of globalization has compelled SMEs to adopt Information and communication Technology practices to survive and compete with larger firms. This study explored the role of ICT and how the innovation can improve the competitiveness of SMEs. It further explored the significant effect of the innovative technology on performance of SMEs. The study recommends capacity building for SME operators about the benefits of ICT in their business processes coupled with sensitization about its uses and the need for adoption. Findings also revealed that constant usage of ICT by SMEs will impact positively on the bottom-line. The study recommends government assistance in the adoption of ICTs due to the importance of SMEs in the Nigerian economy.

How to cite this article:

Agwu , J.N. Taiwo, Agumadu Mercy and Afieroho Evawere, 2016. The Role of ICTS in the Improvement of the Competitiveness of SMEs. Asian Journal of Information Technology, 15: 3414-3421.

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