Authors : Nikomacheia Chiotaki and Panagiotis Kafas
Abstract: Hospital Information Systems (HIS) focus on developing effective patient`s care through the high-qualified medical, nursing and administrative services. However, user`s opinion and satisfaction is fundamental for the successful information system adoption and acceptance. Evaluation of a Greek national hospital information system and assessment of the user satisfaction using the System Usability Scale (SUS) is the purpose of the study. The study sample consisted of 64 volunteers subdivided into two main groups (Health professionals = 21, administrative employees = 43). The evaluation of the individual satisfaction performed using SPSS 12 and more precisely by descriptive statistics and correlations. The findings confirm the ability and willingness of the national health care personnel to use information systems but the low percentage of users should be emphasized. At the beginning of the 21st century a new strategic plan is essential for the essential training of the personnel. In the light of the existing evidence, the use of information systems is cost effective and time saving procedure with many advantages. Ideally, this application could be a part of the regular personnel training under the supervision of the Greek Medical Council or other Governmental health authorities.
Nikomacheia Chiotaki and Panagiotis Kafas , 2007. Evaluation of a Greek National Hospital Information System: A Prospective Study . Research Journal of Applied Sciences, 2: 1007-1011.