Authors : Pham Thi Lien
Abstract: This study focuses on measuring firm’s Information Technology (IT) capability using data collected from the survey results of 160 MBA students in Vietnam. The measurement scale identifies the elements that form information technology capability. The results provide evidence that information technology capability can be measured by four factors including IT human resource, IT infrastructure, IT partnership and IT effective use. This finding would be useful for future research requiring a measurement of information technology capability and could be of use to those managers wishing to improve information technology capability in their firms.
Pham Thi Lien , 2017. Measuring Firm’s Information Technology Capability. Research Journal of Applied Sciences, 12: 401-408.