Authors : Komariah Aan, Sutardi Dedi and Satori Djam`an
Abstract: The purpose of this study is to investigate the influence of headmaster leadership organizational commitment, school climate and teacher performance toward academic service quality of school. The method that is used in this study is Explanatory Survey Method by using data analysis technique of path analysis model. Data collection is obtained from questionnaire ordinal scale the total of respondents are 370 public junior high school teachers in Bandung Raya. The results of this study show that: headmaster leadership and organizational commitment have influence on academic service quality; headmaster leadership and school climate have influence on academic service quality; headmaster leadership and teacher performance have influence on academic service quality; headmaster leadership organizational commitment and teacher performance have influence on academic service quality; headmaster leadership, school climate and teacher performance have influence on academic service quality. For increasing academic service quality of public junior high school in Bandung Raya, it is recommended that headmaster role is more optimal on supporting elements of increasing service quality such as organizational commitment, school climate and teacher performance.
Komariah Aan, Sutardi Dedi and Satori Djam`an, 2016. Headmaster Leadership Organizational Commitment, School Climate, Teacher Performance and Academic Service Quality of School. The Social Sciences, 11: 2625-2635.