Authors : Siti Rapidah Omar Ali, Zainuddin Zakaria, Nur Shafini Mohd Said and Hani Sakina Mohamad Yusof
Abstract: The present study aims to identify the relationship between all the variables which can be categorized into 3 namely awareness towards sexual harassment, effects of sexual harassment and risk factor contributing to sexual harassment. A modified self-administered questionnaires designed by the Defence Equal Opportunity Council (DEOC) Task Force on Discrimination and Sexual Harassment USA was used as the main data collection instrument in this study. A total of 260 respondents were selected from the employees in various hotels and resorts in Terengganu. The correlation analysis results indicate that a high incident of offensive behavior will have the strongest impact on the productivity, employment and emotions of the hospitality employees in Terengganu. It indicates that both body language and other offensive communication action should be of concern to managers and supervisors. The multiple regression analysis reveals that the changes in the employment, productivity and the emotional well-being are influenced by a combination of predictors (independent variables). More works need to be done to ensure that physical working environment, behavior, body languages and communications that may lead to sexual harassment should be monitored and controlled. Knowledge into action that may trigger sexual harassment behavior should be tough to all employees and proper complaint procedures should be exercised effectively.
Siti Rapidah Omar Ali, Zainuddin Zakaria, Nur Shafini Mohd Said and Hani Sakina Mohamad Yusof, 2016. Sexual Harassment among Hotel Employees in Malaysia: The Risk Factor and Effect. The Social Sciences, 11: 3321-3325.