Abstract: Information and Communications Technologies (ICT) are one of the main available means to significantly contribute towards human development within a society. This is why governments have developed and implemented public policies to promote its access and use. However, they have had issues measuring its impact, due to a lack of suitable measurement tools. For that reason, this study reviews the main ICT designed indicators and its capability to measure the ITC impact, based on the public policy value chain. It also arises an adaptation to the measurement model of the ICT impact on human development and presents an example on how to design an ICT impact indicator based on a public policy. In order to attain this goals, different literature on the subject was reviewed, elaborated by the main international bodies and recognized researchers on the matter, promoting the construction of a consistent framework. Among the different results found, it was determined very little has been developed in regards to ICT impact. It was also determined that in terms of impact indicators development, these are obtained from the result indicators and their historical, in order to create the projected value and thus, determine the ICT Policy net impact. In conclusion, it turns out to be latently necessary to develop a higher ICT impact indicator amount based on the implemented ICT Policies.
Sanchez Cespedes Juan Manuel, Rodriguez Miranda, Juan Pablo, Hernandez Suarez and Cesar Augusto, 2016. Analysis of the Main ICT International Indicators and its Insidence on the Measurement of ICT Public Policies Value Chain in Society. The Social Sciences, 11: 4751-4761.