Authors : Erika Revida, Alwi Hashim Batu Bara and Sukarman Purba
Abstract: The purpose of this research was to analyze development model of quality of bureaucracy tourism service to enhance tourist visit in Lake Toba Parapat North Sumatera. The method of these research used by quantitative and qualitative research respondent of these research were 80 tourist which came and stayed in Lake Toba Parapat North Sumatera. The technique of data analysis used by descriptive statistic, data organization, reduction and data interpretation. The results showed that development model of quality of bureaucracy tourism service were tangibles, reliability, responsiveness assurance, empathy, safe, comfort and clean model while the degree of quality of bureaucracy tourism service in Lake Toba Parapat was enough.
Erika Revida, Alwi Hashim Batu Bara and Sukarman Purba, 2017. Development Model of Quality of Bureaucratic Tourism Service to Enhance Tourist Visit in Lake Toba Parapat North Sumatera. The Social Sciences, 12: 1425-1427.