Authors : Mahdi Iran-Nejad-Parizi and Ali Akbar Khedmati
Abstract: BRT system is a bus rapid transit which has been adopted with metro system development by municipality in the form of public transportation in Tehran metropolitan to facilitate public transport and tackle the problem of traffic jams and air pollution. The present study studies the equipment, transport system standards and BRT based on library and field research to survey citizens’ satisfaction in using BRT lines on Chamran freeway. This study uses descriptive-survey method. In this study, standard SERVQUAL questionnaire is used to assess satisfaction of BRT lines users. In order to test the hypothesis, one samp let test is used.
Mahdi Iran-Nejad-Parizi and Ali Akbar Khedmati, 2016. Surveying Satisfaction among Tehran Citizens Towards BRT Transport System. International Business Management, 10: 1793-1798.