Authors : Soraya Fathollahi, Mohammad Aghaei, Asgar Babapour and Behrooz Pourvali
Abstract: Making decision about selecting Enterprise Recourse Planning (ERP) System is an important issue which is faced with many challenges and risks. Therefore, using a comprehensive method of decision-making process for selecting the most suitable system in electronic commerce companies is very important. Unfortunately, such an attempt has not been made yet in Iran. The present study has been provided for identifying the main criteria and factors for selecting Enterprise Recourse Planning (ERP) System in electronic commerce companies using Analytic Hierarchy Process (AHP). This research is a descriptive/survey one. Initially in the process of gathering information, using documental approach, the framework and the criteria of selecting ERP System were determined. For testing the model, questionnaire tool and field approach were used. The statistical community and sample included 8 managers of Parsian Electronic Commerce Company in Tehran. The attempt of analyzing data was made using AHP approach with the help of expert choice software. The results showed that in Iran and in especially in Parsian Electronic Commerce Company duo to the existence of some problems regarding technology, the weight of technology criterion is the heaviest and after that criteria like slaes, cost and time are considred heavy, respectively. Technology should be applicable, reliable and its maintenace and repairment should be easy slae factor includes issues like vendor’s credential, industrial certificate and the how-to-do process-cost factor includes isuues like the amount of company’ capital and costs of implementation and improvements and finally-time factor includes issues like preparation and installation, updating and the speed of system implementation.
Soraya Fathollahi, Mohammad Aghaei, Asgar Babapour and Behrooz Pourvali, 2016. Investigation of Criteria’s and Selection Efficient ERP System Using AHP Tools in Persian Electronic Commerce Company. International Business Management, 10: 1958-1964.