Authors : Nasser S. Al-Kahtani and Zafrul Allam
Abstract: This study focuses to determine the relationship of socio-biographical variables on role ambiguity and role conflict amongst the subordinate staff of Prince Sattam bin Abdulaziz University, Kingdom of Saudi Arabia. The current study consisted of 368 subordinate staff selected randomly from different units in the university. Role ambiguity and role conflict scale developed by Rizzo in 1970 was used to explore the experiences of subordinate staff. Data was analyzed by means of Descriptive and inferential statistical techniques. The result showed that male, married, younger in age, graduate, lower income and job tenure group of people experiencing higher degree of role ambiguity with their counterparts. Further, contrasting results have been identified in the case of role conflict expect with gender categories. The results of this investigation provide some suggestions for managerial effectiveness to alleviate role ambiguity and role conflict at workplace.
Nasser S. Al-Kahtani and Zafrul Allam, 2016. A Holistic Approach to Determine the Relationship of Sociobiographical Variables with Role Ambiguity and Role Conflict. International Business Management, 10: 2795-2801.