Authors : Saoula Oussama, Husna Johari and Muhammad Awais Bhatti
Abstract: Now a days firms are competing in a very dynamic business world to achieve sustainable growth. This global competitive environment has created the necessity for organizations to manage and preserve their workforce in different contexts. The employees are considered as one of the significant and precious resources and assets of the organization that must be retained for the achievement of the organizations’ objectives and competitive advantage. Employees’ turnover/turnover intention is an international phenomenon that is deliberated as tough challenge confronted by the companies, as it is tiring and costly. Thus there is obligation for conducting more researches to support academicians, practitioners, decision makers with stronger understanding on this dilemma and clarify more the factors affecting these phenomena in deferent settings and contexts, particularly in the non-western perspectives such as Malaysia that is facing a big challenge toward the employees’ turnover in many sectors. Therefore this study aims to examine the effect of personality traits (big five) on organizational citizenship behavior and elployee’s Turnover Intention (TI). Furthermore, considering organizational citizenship behavior (OCB as a vital predictor of TI, this paper investigates the mediating effect OCB on the relationship between personality traits (PT-Big Five) and turnover intention (TI). In addition, the discussions have highlighted review on the effect of OCB on TI. This study proposed a research framework to be tested and opens opportunities for further investigations. Hence this study is expected to fill the research gap and support the body of knowledge in the respective field.
Saoula Oussama, Husna Johari and Muhammad Awais Bhatti, 2016. The Mediating Effect of Organizational Citizenship Behaviour on the Relationship Between Personality Traits (Big Five) and Turnover Intention:A Proposed Framework. International Business Management, 10: 4755-4766.