Authors : Babak Ghanavati, Ebrahim Albonaiemi and Lila Andervaj
Abstract: The aim of present research is investigate the effect of empowerment, employee’s working environment and perceived organizational support on loyalty and citizenship behavior of employees. Present research is applied with regard to the aim. Also, present research based on the data collection method is descriptive-correlational research. With regard to the aim, this research has been conducted in the Social Security employees of Khuzestan province. Thus, Statistical population of this research includes Social Security employees of Khuzestan province. To analyze the data has been used descriptive and descriptive Statistics through SPSS22 and Smart PLS Software’s. This research has been conducted by using the questionnaires. With regard to the Cochran formula, the sample size has been estimated 169 peoples. In order to evaluate the validity of the data achieved through instrument (questionnaire) readers, advisors and experts. The internal reliability of the items was verified by computing the Cronbach’s alpha. Research findings are as follows: employee empowerment have a significant and positive impact on job satisfaction; employees working environment have a significant and positive impact on job satisfaction; perceived support have a significant and positive impact on job satisfaction; job satisfaction have a significant and positive impact on citizenship behavior and job satisfaction have a significant and positive impact on employee loyalty.
Babak Ghanavati, Ebrahim Albonaiemi and Lila Andervaj, 2016. The Effect of Empowerment, Employee’s Working Environment and Perceived Organizational Support on Loyalty and Citizenship Behavior of Employees (Case Study: Social Security Organization of Khuzestan Province). International Business Management, 10: 6593-6600.