Authors : Priyam Dhani and Tanu Sharma
Abstract: Emotional Intelligence (EI) has received a substantial amount of attention in the Organizational Behavior, Human Resources and Management (OBHRM) literature in recent years from those who champion its use and others who are wary of its validity. This study attempts to investigate the relationship between emotional intelligence and job performance of managers in India and find whether there is an impact of EI on one’s job performance. Managers from various industries were selected as the subject of this study, involving 200 respondents. The self-report emotional scale developed by Krishnaveni and Ranganath known as Deepa Krishnaveni Emotional Intelligence Test (DKEIT) has been adopted as the measurement for the level of EI among the employees. All the items in the dependent and independent variables were tested through reliability test to ensure the reliability of the scale. The findings of the study suggested that there is a significant relationship between emotional intelligence and job performance.
Priyam Dhani and Tanu Sharma, 2017. The Impact of Individual’s Emotional Intelligence on His/Her Job Performance: An Empirical Study in Indian Context. International Business Management, 11: 1419-1428.