Authors : Khahan Na- Nan, Tanompong Panich, Alongkorn Thipnete and Rungrudee Kulsingh
Abstract: This study was aimed at studying the direct and indirect influence of factors affecting good behavioral expressions to the organization. The samples in this study were composed of 400 teachers working in Pathumthani, Thailand. The researcher used questionnaires that had passed content validity testing and received content validity index scores between questions and objectives at 0.6-1. The reliability for the entire set of questionnaires was 0.962. The statistics used in testing consisted of structural equation model analysis to test the consistency of the model created by the research group with evidence-based data and analysis of direct and indirect effects of the variables. Based on the findings, the model created by the researcher group was found to be fit with the evidence-based data. Chi-squar was 153.595, degrees of freedom (df) was 128, p = 0.061, goodness of fit index was 0.964 and Root Mean Square Error of Approximation (RMSEA) was 0.22. Organization citizenship behavior was directly affected by employee engagement in the organization, job characteristics, job satisfaction and organizational climate (β = 0.683, 0.185, 0.129 and 0.103, respectively) with statistical significance at .05. Furthermore, job characteristics and organizational climate were found to have an indirect influence on organization citizenship behavior via employee engagement and job satisfaction (β = 0.512 and 0.170) with statistical significance at .05. All 4 factors were able to co-predict fluctuations in organization citizenship behavior at 85.20%.
Khahan Na- Nan, Tanompong Panich, Alongkorn Thipnete and Rungrudee Kulsingh, 2016. Influence of Job Characteristics, Organizational Climate, Job Satisfaction and Employee Engagement that Affect the Organizational Citizenship Behavior of Teachers in Thailand. The Social Sciences, 11: 4523-4533.