The Social Sciences

Year: 2017
Volume: 12
Issue: 9
Page No. 1566 - 1576

Role Conflict, Role Ambiguity and Role Overload: The Strains of Work-Family Conflict

Authors : Michelle Joan Yong Cheen Ee, Wendy Ming-Yen Teoh and Yuen Yee Yen

Abstract: Work-family conflict has become a modern-day issue. It is the result of the roles involved in two domains that require a higher need to be focused on one domain as compared to the other. When the needs of one domain are fulfilled and not the other, the result of a conflict may occur. This study highlights on three of the many reasons that have contributed to an overwhelming rise in work-family conflict among urban families. This is an explorative research studying both the genders, of men and women in Malaysia. The presence of role ambiguity, role conflict and role overload have caused work-family conflict which in turn has an adverse effect towards all those involved. With the knowledge of how this can gravely affect the individuals and how the relationship with the business and co-workers and their family members can be affected as well, businesses should know well and take the initiative to grant a support system to their workers and strengthen and recruit their employees so that they are well-versed with their job scopes and what is expected out of them and not to be dealt with overwhelming roles that they cannot cope.

How to cite this article:

Michelle Joan Yong Cheen Ee, Wendy Ming-Yen Teoh and Yuen Yee Yen, 2017. Role Conflict, Role Ambiguity and Role Overload: The Strains of Work-Family Conflict. The Social Sciences, 12: 1566-1576.

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