References

Bagozzi, R.P. and Y. Yi, 1990. Assessing method variance in multitrait-multimethod matrices: The case of self-reported affect and perceptions at work. J. Appl. Psychol., 75: 547-560.
Direct Link  |  

Bar-On, R., 1997. Bar-On Emotional Quotient Inventory (EQ-I): Technical Manual. Multi Health Systems Inc., Toronto, Canada.

Bar-On, R., 1997. Bar-On Emotional Quotient Inventory (EQ-I): Technical Manual. Multi Health Systems Inc., Toronto, Canada.

Brackett, M.A., R. Palomera, J. Mojsa-Kaja, M.R. Reyes and P. Salovey, 2010. Emotion-regulation ability, burnout and job satisfaction among British secondary-school teachers. Psychol. Schools, 47: 406-417.
CrossRef  |  Direct Link  |  

Brunetto, Y., S.T. Teo, K. Shacklock and R. Farr-Wharton, 2012. Emotional intelligence, job satisfaction, well-being and engagement: Explaining organisational commitment and turnover intentions in policing. Hum. Resour. Manage. J., 22: 428-441.
CrossRef  |  Direct Link  |  

Campbell, J.P., R.A. McCloy, S.H. Oppler and C.E. Sager, 1993. A Theory of Performance. In: Personnel Selection in Organizations and Associates, Schmitt, E. and W.C. Borman (Eds.). Jossey-Bass, San Francisco, pp: 35-70.

Cote, S. and C.T.H. Miners, 2006. Emotional intelligence, cognitive intelligence and job performance. Admin. Sci. Q., 51: 1-28.
Direct Link  |  

Crede, M., O.S. Chernyshenko, S. Stark, R.S. Dalal and M. Bashshur, 2007. Job satisfaction as mediator: An assessment of job satisfaction's position within the nomological network. J. Occup. Organizational Psychol., 80: 515-538.
CrossRef  |  

Davies, M., L. Stankov and R.D. Roberts, 1998. Emotional intelligence: In search of an elusive construct. J. Personality Social Psychol., 75: 989-1015.
PubMed  |  Direct Link  |  

Fishbein, M. and I. Ajzen, 1975. Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research. 1st Edn., Addison-Wesley, Reading, MA., USA., ISBN-13: 9780201020892, Pages: 578.

Fornell, C. and D.F. Larcker, 1981. Evaluating structural equation models with unobservable variables and measurement error. J. Market. Res., 18: 39-50.
CrossRef  |  Direct Link  |  

Goleman, D., 1995. Emotional Intelligence: Why it can Matter more than IQ. 1st Edn., Bantam Books, New York, USA., ISBN-13: 978-0553095036, Pages: 368.

Goleman, D., 2001. Emotional Intelligence: Issues in Paradigm Building. In: The Emotionally Intelligent Workplace, Cherniss, C. and D. Coleman (Eds.). Jossey-Bass, San Francisco, CA., USA., pp: 13-26.

Herzberg, F., B. Mausner and B.B. Synderman, 1959. The Motivation to Work. 1st Edn., Wiley, New York.

Herzberg, F., B. Mausnes, R.O. Peterson and D.F. Capwell, 1957. Job Attitudes: Review of Research and Opinion. Garland Publishing, New York, USA.

Hunter, J.E. and R.F. Hunter, 1984. Validity and utility of alternative predictors of job performance. Psychol. Bull., 96: 72-98.
Direct Link  |  

Ingram, R., 2013. Locating emotional intelligence at the heart of social work practice. Br. J. Social Work, 43: 987-1004.
CrossRef  |  Direct Link  |  

Jennings, S. and B.R. Palmer, 2007. Enhancing sales performance through emotional intelligence development. Organ. People, 14: 55-61.

Joseph, D.L. and D.A. Newman, 2010. Emotional intelligence: An integrative Meta-analysis and cascading model. J. Applied Psychol., 95: 54-78.
Direct Link  |  

Kim, T.Y., D.M. Cable, S.P. Kim and J. Wang, 2009. Emotional competence and work performance: The mediating effect of proactivity and the moderating effect of job autonomy. J. Org. Behav., 90: 983-1000.
CrossRef  |  

Law, K.S., C.S. Wong and L.J. Song, 2004. The construct and criterion validity of emotional intelligence and its potential utility for management studies. J. Appl. Psychol., 89: 483-496.
Direct Link  |  

Law, K.S., C.S. Wong, G.H. Huang and X. Li, 2008. The effects of emotional intelligence on job performance and life satisfaction for the research and development scientists in China. Asia Pacific J. Manage., 25: 51-69.
CrossRef  |  

Mallinckrodt, B., W.T. Abraham, M. Wei and D.W. Russell, 2006. Advances in testing the statistical significance of mediation effects. J. Counseling Psychol., 53: 372-378.
Direct Link  |  

Moore, K., M. Cruickshank and M. Haas, 2006. Job satisfaction in occupational therapy: A qualitative investigation in urban Australia. Aust. Occ. Ther. J., 53: 18-26.
CrossRef  |  

Motowidlo, S.J., 2003. Job Performance. In: Handbook of Psychology: Industrial and Organizational Psychology. Borman, W.C., D.R. Ilgen and R.J. Klimoski (Eds.). John Wiley and Sons, Inc., New Jersey, USA., pp: 39-53.

Motowildo, S.J., W.C. Borman and M.J. Schmit, 1997. A theory of individual differences in task and contextual performance. Hum. Perform., 10: 71-83.
CrossRef  |  

Neophytou, L., 2013. Emotional intelligence and educational reform. Educ. Rev., 65: 140-154.
CrossRef  |  Direct Link  |  

O'Boyle, Jr. E.H., R.H. Humphrey, J.M. Pollack, T.H. Hawver and P.A. Story, 2011. The relation between emotional intelligence and job performance: A meta-analysis. J. Organiz. Behav., 32: 788-818.
CrossRef  |  Direct Link  |  

Petrides, K.V., R. Pita and F. Kokkinaki, 2007. The location of trait emotional intelligence in personality factor space. Br. J. Psychol., 98: 273-289.
CrossRef  |  Direct Link  |  

Podsakoff, P.M., S.B. MacKenzie, J.Y. Lee and N.P. Podsakoff, 2003. Common method biases in behavioral research: A critical review of the literature and recommended remedies. J. Applied Psychol., 88: 879-903.
Direct Link  |  

Prentice, C. and B.E. King, 2013. Impacts of personality, emotional intelligence and adaptiveness on service performance of casino hosts: A hierarchical approach. J. Bus. Res., 66: 1637-1643.
CrossRef  |  Direct Link  |  

Roe, R.A., 1999. Work performance: A multiple regulation perspective. Int. Rev. Ind. Organiz. Psychol., 14: 231-336.

Rojell, E.J., C.E. Pettijohn and R.S. Parker, 2006. Emotional intelligence and dispositional affectivity as predictors of performance in salespeople. J. Marketing Theor. Pract., 14: 113-124.
CrossRef  |  Direct Link  |  

Salovey, P. and J.D. Mayer, 1990. Emotional intelligence. Imag. Cogn. Personality, 9: 185-211.
CrossRef  |  Direct Link  |  

Salovey, P. and J.D. Mayer, 1997. EI meets traditional standards for an intelligence. Intell., 27: 267-298.

Slaski, M. and S. Cartwright, 2002. Health, performance and emotional intelligence: An exploratory study of retail managers. Stress Health, 18: 63-68.
CrossRef  |  Direct Link  |  

Sternberg, R.J., 1997. Successful Intelligence. Plume, New York.

Tessema, M.T. and J.L. Soeters, 2006. Challenges and prospects of HRM in developing countries: testing the HRM-performance link in the Eritrean civil service. Int. J. Hum. Resour. Manage., 17: 86-105.
CrossRef  |  Direct Link  |  

Thorndike, E.L., 1920. Intelligence and its uses. Harper's Mag., 140: 227-235.
Direct Link  |  

Weiss, D.J., R.V. Dawis, G.W. England and L.H. Lofquist, 1967. Manual for the Minnesota Satisfaction Questionnaire. University of Minnesota Industrial Relations Center, Minneapolis, MN., USA.

Wild, P., V. Parsons and E. Dietz, 2006. Nurse practitioner's characteristics and job satisfaction. J. Am. Acad. Nurse Pract., 18: 544-549.
CrossRef  |  Direct Link  |  

Williams, L.J. and S.E. Anderson, 1991. Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. J. Manage., 17: 601-617.
CrossRef  |  Direct Link  |  

Wong, C.S. and K.S. Law, 2002. The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. Leadersh. Q., 13: 243-274.
CrossRef  |  Direct Link  |