Pakistan Journal of Social Sciences

Year: 2014
Volume: 11
Issue: 1
Page No. 7 - 15

A Comparative Analysis of Effects of Internet on Customers-Staff Informal Relationship in Selected Banks in Southwestern Nigeria

Authors : Kolawole Taiwo Olabode, Adeigbe Kayode Yinus, Zaggi Hillary, Owonibi Elizabeth and Komolafe Ifeoluwa

References

Agboola, A.A., 2001. Impact of electronic banking on customer services in Lagos, Nigeria. Ife J. Econ. Fin., Vol. 5.

Aragba-Akpore, S., 1998. The backbone of banks service regeneration. Moneywatch, July 22, 1998, pp: 23.

Arnold, G., 1985. Aid and the Third World: The North/South Divide. Robert Royce Limited, USA., ISBN-13: 978-0890540749, Pages: 192.

Benjamin, C.J., 2001. Electronic money: New day or false dawn? Rev. Int. Politi. Econ., 8: 197-225.
CrossRef  |  Direct Link  |  

Dunlop, J.T., 1958. Industrial Relations System. Holt, New York.

Fajana, S., 2006. Industrial Relations in Nigeria: Theory and Features. Labofin and Co., Lagos, Nigeria.

Farnham, D. and J. Primlott, 1998. Understanding Industrial Relations. 5th Edn., Cassell, London, Pages: 44.

Gibson, J.L., J.M. Ivancevich and J.H. Donnelly, 2000. Organizations: Behaviour, Structure, Processes. 10th Edn., McGraw-Hill, Boston, USA., Pages: 522.

Harold, B. and L. Jeff, 1995. Don't let technology pass you by. ABA Bank. J., 87: 73-73.
Direct Link  |  

Helleiner, E., 1998. Electronic money: A challenge to the sovereign state? J. Int. Affairs, 51: 387-409.
Direct Link  |  

Huling, E., 2003. Rough notes. J. Applied Psychol., 2: 17-24.

Hyman, R., 1975. Industrial Relations: A Marxist Introduction. MacMillan, London.

Ogunbameru, O.A. and B.O. Ogunbameru, 2010. Contemporary Methods in Social Research. Kuntel Publishers, Ile-Ife, Nigeria.

Olaogun, J.A., 2008. Research in Behavioural Sciences: Concepts, Methods and Practice. Bolabay Publications, Ikeja, Lagos.

Ovia, J., 2000. From banking hall to E-platform. Financial Standard, January 15, 2000.

Ovia, J., 2001. Internet banking: Practices and potentials in Nigeria. Proceedings of the Seminar Organised by the Institute of Chartered Accountants of Nigeria, September 5, 2001, Lagos Sheraton Hotel and Towers, Ikeja -.

Walter, H.G., 1974. Marketing in developing countries. Columbia J. World Bus., 9: 29-30.

Woherem, E.W., 2000. Information Technology in the Nigerian Banking Industry. 1st Edn., Spectrum, Ibadan, Pages: 267.

Design and power by Medwell Web Development Team. © Medwell Publishing 2024 All Rights Reserved